If you are still experiencing the issue after installing think-cell into a different folder, please contact our support team. You can read more about how Desktop Apps Applications affect the Appdata folder on Microsoft's website. This means that think-cell cannot always access all of the files it expects to be there and needs for normal operation. When changes are made to the installed files, the files are not always mirrored exactly in the sandboxed environment. The Desktop Apps version of Office sandboxes the local AppData folder where per-user installations of think-cell are installed by default. If you do not have administrator rights on the machine, during the installation of think-cell when you get the option to choose the installation path of think-cell, choose a filepath that you can access outside the local AppData folder, for instance:.If think-cell is installed with administrator rights, the default installation directory will be C:\Program Files (x86)\think-cell Install think-cell with administrator rights.To solve this issue, please install think-cell in a directory other than the local AppData directory. ![]() If you do not have the Desktop Apps version of Office, but think-cell is missing in the Insert tab, please see KB0004. The Desktop Apps version of Office will be called Microsoft Office Desktop Apps.Scroll down to your Microsoft Office version.Press Start or the Windows key → type Apps & Features → Enter.Follow through the remaining screens and when prompted. Select the version you want to uninstall, and then select Next. In the pop-up window, select Save File and then from the upper-right browser window, select the downloads arrow > SetupProdOffScrub.exe. You can find out if you are using a Desktop Apps version of Office as follows, the Desktop Apps version of Office is only supported in Windows 8 and 10: At the bottom of the browser window, select Run to launch the SetupProdOffScrub.exe. If you are running an older no longer supported version of Microsoft software (see: ), you may be eligible for a free upgrade.I am using a Desktop Apps version of Office and think-cell is either not loaded into Office, or one of the following two error messages appear: Instructions on how to enable both options can be found in the link above and in the references section below. If patching is not possible, MS recommends reading emails in plain text format or using the Office File Block policy to prevent RTF documents. Microsoft Office LTSC 2021 for 32-bit editionsĪpply the appropriate KB from.Microsoft SharePoint Server Subscription Edition.Microsoft Office LTSC 2021 for 64-bit editions.Microsoft 365 Apps for Enterprise for 32-bit Systems.SharePoint Server Subscription Edition Language Pack.Microsoft 365 Apps for Enterprise for 64-bit Systems. ![]()
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